Salesforce Cloud Solutions

Fellow Consulting supports you in the entire process of digital transformation. We measure ourselves by the success of your business. Our innovative solutions provide the basis for your company to excel.

Salesforce Cloud Solutions

We support customers in Germany, Austria, Switzerland and the United Kingdom in digitizing their business processes on the Salesforce platform.

Our certified Salesforce experts have successfully implemented more than 100 CRM projects in medium sized and multi-national companies. We plan and implement customized Salesforce-Solutions that optimize your business processes, ensure competitive advantages and allow an extensive customer management.

Our services cover the entire lifecycle of a Salesforce project, starting with the first workshop until the Go-live and the on-the-fly support:

  • Process analysis and -design
  • CRM blueprint
  • Salesforce configuration
  • Custom-specific development in our Nearshore-Cloud development centres
  • Data migration
  • Integration into existing IT environments
  • Global Roll-Outs
  • User training
  • Program / project management
  • Support during business operation

We implement customized solutions, which help you to manage all interactions with your customers and prospects seamlessly on the Salesforce platform:

  • Sales efficiency through a detailed overview of your customers, prospects and opportunities

  • Marketing efficiency through 1: 1 Customer Journeys. Plan, personalize and optimize the interaction with your customers

  • Modern service management including field service for outstanding customer service

  • Configure-price-quote-solutions for efficient quotation management

  • Integration of Salesforce into existing IT environments and with existing back-end systems

  • Salesforce Support with a dedicated and certified contacts for all support requests

  • Application development for individualized applications

With experience of more than 100 successful CRM projects, we have developed industry know-how to implement your Salesforce project quickly, cost-effectively and reliably. You will benefit from best practices and proven industry templates used in a vast number of implementation projects all over the world.